Frequently Asked Questions

Where are the dogs kept and what do they do?
kendall and friends At Rover Come Over our guests are not kenneled because our purpose is to give your dog socialization, vigorous play, exercise and lots of attention. Our dogs are always together in the indoor/outdoor facility over 8,000 square feet. We provide all kinds of toys and equipment made just for dogs, but mostly they just want to play, chase and wrestle around with each other.

Can I afford Daycare?
Yes, anyone can afford daycare because we offer different pricing packages to suit the individual budget. You can bring your dog from one day a month to everday, full or half days too. In addition, you also get a free day for a referal that becomes a customer! By the time you add up paying for the chewed up remote, shoes, furniture etc. and your time and energy needed to give your dog all the attention that they need, daycare is a great choice. Your dog deserves it and so do you!

What is a typical day like?
Everyday at Rover Come Over is a fun day. Check out our Daycare page!

What is the difference between a dog park and dog daycare?
A dog park is also a group of dogs playing together, usually a casual group of neighborhood dog owners meeting at a designated fenced location. This can be a good way to let your dog exercise and socialize. Unfortunately it is open to the public so any dog may enter. What sets a dog daycare like Rover Come Over apart is that we screen for appropriate social behavior and verify good health and vaccinations. Daycares make sure that the dogs are properly supervised during play so that no one bullies any one else. A dog daycare is specialized for your dog’s safety and fun. Our pet professionals are trained in pack dynamics and dog handling and taking care of your dog is their full time job. In addition, we’ll do this while you are working or running errands leaving you great quality time with your furry child when you get home.

Can my dog get loose?
At Rover Come Over we have made sure that getting loose would be nearly impossible. In order for your dog to get out they would have to get through a minimum of 3 latched gates or doors. We insist that parents arrive and leave with their dog on leash without exception. We have a 7 ft. high fence outside and each dog is screened for fence climbing and jumping. We have also sunk the outdoor fence 12 inches below the surface to foil any digging attempts. Truthfully, after their first visit, our dogs are pulling at their owners leash to get into the place!

What if my dog misbehaves?
Prevention, prevention, prevention, our staff are trained to prevent misbehaving before it has a chance to start. That is done with strict observation, keeping the dogs busy and being side by side with our dogs. We also create a positive environment for your dog by rewarding good behavior. We use redirection several times first, and this is usually successful. If the misconduct continues, (usually something like pinning other dogs) we will give our guest a firm expression of disapproval until be misbehavior subsides. If it continues, our staff is trained give a "time out" with a staff member if necessary. We do this to protect your dog’s health and safety as well as the dogs around them. The key to harmony and fun in a daycare setting is keen observation and preventing bad behavior before it has a chance to start. This is why our staff goes through extensive training on dog behavior, development, pack dynamics and more.

Are large and small dogs together?
We do separate the dogs by size to prevent injury from big paws to little frames. We also group dogs by personality. Every guest is a special individual with his or her own preferences. Our goal is to get to know your dog and put them with their favorite friends where they are having the most fun. We have 5 large seperate play areas to combine friends and groups of dogs.

Will my dog get hurt or sick?
At Rover Come Over, prevention is the key to avoiding illness and/or Injury. All dogs without exception are meticulously screened and are current on all vaccinations. Our daily brushing of our dogs not only benefits them but it assures that we a keeping a close check on every one of our guests. If any dog becomes ill while at daycare they are immediately isolated in the office with a staff member and parents are called for immediate pick-up. Moreover, our facility uses the most advanced hospital grade air purification system by ionization, which has a 99% elimination of all viable organisms that could be contagious. In addition we have a high-powered air vacuum system to keep a continuous flow of fresh air coming in and stale air going out. Both of these systems are in constant use while there are dogs at Rover Come Over. We adhere to a strict policy of cleanliness and hand washing. Just like taking your human child to a daycare, there is a risk of passing a cough or getting a bump or bruise while playing together. Our staff is thoroughly trained in prevention, but if something occurs, every employee at Rover Come Over is trained in pet first aid and will send written documentation home with the parent if there is an occurrence. This is very rare. The rewards of daycare for your dog and you are worth it! Of Course, Rover Come Over is a nonsmoking facility.

Why don’t you take Pit Bulls?
We adbide by Ohio Law as it pertains to the defination of and harboring aggressive or vicious dogs according to the Ohio Dog Laws - Chapter 955.11 of the Ohio Revised Code article(4)(a).